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How to contact phonepe customer care ? Twitter, Gmail, Phone number, android app and ios

You can contact phonepe customer care through email, twitter, phone number, and app. In this article, I will show you how to do just that.

If you have any issue regarding sending payment, receiving payment, complain regarding balance deducted from a bank account, mobile number is not recharged or any other issue like cashback, money debited not credited, referral or transaction pending related issue then you can call phonepe customer care . So let's get started. You can use this method on ios.

The first method is to contact phonepe customer care through phonepe android app.


how to contact phonepe customer care twitter gmail phone
Contact Phonepe Customer Care


                                                      Phone App Method 


So if you have installed the app then open the phonepe app

1. Click on the Question Mark Icon
2. Help section will appear
3. You will find related topics
4. Click on transaction having issue
5. A new window will be opened in front of you. Here you will find your recent transactions.

6. You can also choose CATEGORIES for example cash back, merchant payments, merchant refunds, recharge and bill payments, wallet top-up etc.
7. Click on the transaction
8. chat window will be opened here
9. Now you can select the relevant option
10. Some times they give more option after option. Just select the one which is more relevant to you

11. Here a new ticket will be generated for the problem
11. You can MONITOR your request by going to Question Mark icon and clicking on VIEW TICKETS option



The second method is to contact phonepe customer care through email

   Email Method 


If you want things to be much simpler than try emailing Phonepe customer care.

1. Step 1 is open your Gmail
2. Now compose an email by clicking Plus Icon
3. A new window will appear in front of you. Type in the email which is support@phonepe.com in to section of the email

4. Enter the Subject which clearly defines the issue
5. Now describe the issue in detail with a Transaction id number. You can also attach the screenshot if needed
6. Now send the email and that's it



The third method is to contact phonepe customer care through phonepe official phone number

 Phone Number Method 


1. Open the Chrome Browser
2. Type in www.phonepe.com in web address bar of chrome
3. Website will be opened after a few seconds. Now scroll down a little. you will see A Hamburger Icon Menu in the top left corner.
4. Click on it.
5. Scroll down and click on Contact Us

6. You will see an option called Customer Support. Click on it
7. You will see an option like Call Phonepe. Click on it. The option will be expanded. You will see Call option. Click on it
8. Phonepe official Number will be displayed in front of you. The number is 0124 678 9345. Now you can call this number and describe your issue. This number is from the official phonepe website so it is original.


You can also click on Email Phonepe option on the website and click on the Send button.

Now you can see the original email of phonepe customer care which we have discussed earlier. That is support@phonepe.com. Now you can describe your issue




If customer care is taking to much time in receiving your phone, then you can also try contacting them on Twitter

Here is how to do just that

The fourth method is to contact phonepe customer care through official phonepe twitter page

 Twitter Method 


1. First Open the twitter app
2. Click on Search icon on the bottom
3. At the top, you will see a Search bar of twitter platform
4. Now type phonepe and search
5. You can see two phonepe accounts first one is phonepe and the second one is phonepe support

6. Click on Phonepe support title
7. Phonepe twitter page will be opened
8. Here you can see a verified badge of blue tick which means it is the official account of Phonepe support
9. The User name is Phonepe Support
10. You can see a message icon on the top. Click on it

11. A new window will appear, hear write your issue with transaction id and add an attachment like the mobile screenshot of the transaction, etc by clicking the image icon.
12. You can find Transaction id in Phonepe app. Attachment of screenshot is optional but it will help customer care employee to clearly understand the problem.

By messaging private on twitter, your personal details will remain safe and will be only visible to you and phonepe customer care

Watch this video om youtube: PhonePe customer care number


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